Retail tech choose the right solution to grow our business and delight our customers. Ifs completes acquisition of global field service management. Asteas solutions unify processes, people, parts, and information to focus the entire organization on the creation of sustainable value in highly competitive, global markets. I like all of the information that is available related to each specific job. Astea is software for service management and mobile workforce solutions. Global mobile workforces are empowered with wireless access to the realtime information they need wh. Astea is the partner of choice to help you improve customer management, streamline and synchronize processes, and deliver positive financial impact to your organization.
Release of astea alliance 110 continues tradition of. Asteas service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities via cloud or onpremise. Astea partners with soti for remote device management. Alliance offers seamless access to new technologies such as iot, augmented reality, embedded intelligence and other tools that increase technician effectiveness.
Astea alliance is a full featured field service software that covers almost every. Astea international strengths, domain expertise, and key differentiators. Astea codeveloped morphic, a windows application for configuring system usability settings on behalf of raising the floor, an organization that provides onesizefitsone digital inclusion solutions. Astea alliance is an allinone service management and mobile workforce software solution that provides a robust set of automated capabilities to streamline and enhance the management of field service activitiesvia cloud or onpremise solutions. Mar 20, 2020 astea mobile works with astea alliance, fieldcentrix and servicevision solutions, replacing paperintensive, manual field service processes with standardized, automated and streamlined operations. Alliance marketing integrates with other astea alliance applications to provide companies with a way to assess the synergies each channel delivers to an overall campaign, and to adjust campaigns to produce the best results. Become an integrated enterprise with robust, realtime information sharing. It can be customized to an organizations particular needs and procedures, and integration is available for a number of backend systems. We strongly encourage our customers to take advantage of microsofts long history of simple but powerful software solutions by opting for asteas alliance enterprise platform hosted on azure.
Pretty easy to use the program once all the item on the inventory are entered into the program. About astea internationalastea international is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service. Global mobile workforces are empowered with wireless access to the realtime information they need when and where they need it to eliminate inefficiency, enhance customer service and improve. With the industrys smartest, most capable field service management platform. It is a proven and robust, realtime scheduling solution designed to optimize and balance the complex tradeoffs between service cost and level of service. The field service management software for small business helps you to have insights of all filed activities including instrument fitting and vehicle tracking from. Astea international is a global provider of endtoend service management software solutions for field service. Astea international among cloud top 500 software vendors. Our solutions help meet the needs that field service organizations like yours face today including. Fsm product suite is a huge application, all under one umbrella of alliance. Astea mobile also provides optional realtime gps tracking. The solution can be deployed onpremises or hosted in the cloud.
Foros is acting as the exclusive financial advisor to ifs for this transaction. When enabled it allows astea alliance, fieldcentrix or servicevision back office users to view the current technicians location for the purpose of intelligently scheduling. Astea alliance vs facilityone 2020 feature and pricing. Our experience in highly profitable, kpi driven service delivery, coupled with an expert knowledge of how to exploit the astea alliance application, has led to many satisfied clients. Asteas service management and mobile workforce solutions deliver a robust set. For companies that manufacture and service equipment, machinery, and related components for industrial use, asteas solutions provide a comprehensive set of integrated business solutions that empower strategic initiative while driving tactical execution. We work at all times in partnership with the software editor integrator and have a longstanding partnership with sixaxe consultants in france. With astea alliance, we have gained a leadingedge, unified, robust, and userfriendly. Atea is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea and software ag partner provide turnkey service and.
Astea international service lifecycle management solutions. Sep 26, 2017 astea mobile also provides optional realtime gps tracking. Astea unveils latest version of its service management. Astea international is a global provider of endtoend service management software solutions that offer all the cornerstones of service lifecycle management, including customer management, depot repair, service management, asset management, warranty management, forward and reverse logistics management and mobile. Global mobile workforces are empowered with wireless access to the realtime information they need when and where they need it to eliminate inefficiency, enhance customer service and. Astea alliance mobile field service software field technologies. It offers such services as contact center management, logistics management, sales and marketing management, and others. About astea international astea international is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and. Alliance enterprise and fieldcentrix field service management and mobility platforms were both designed by the experts at astea to accommodate the needs of a variety of service. We use astea alliance for breakfix or service jobs, which are smaller jobs. Alliance is a cohesive and comprehensive service management solution that helps service businesses. It is a great tool to track employee hours, material prices and so much more relating to jobs. Astea international is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management. Dynamic scheduling engine dse astea international alliance dse is the new generation of field service scheduling solutions for a new era of service management.
When enabled it allows astea alliance, fieldcentrix or servicevision back office users to view the current technicians location for the purpose of intelligently scheduling, even while the application is in the background. It offers astea alliance, a service management software that addresses the service lifecycle applications, including lead generation, project quotation, service and billing, and asset retirement. To learn more about astea software solutions for the field services industry, click here to contact one of our experts or to request a demo of our field service. Bytes managed solutions implements asteas service management. Welcome to asteas alliance enterpriseyour fully integrative option for optimizing service lifecycle management solutions and customer satisfaction. The software was designed and launched by astea international inc headquartered in pennsylvania, united states.
Astea alliance enterprise is an endtoend field service management fsm and mobility platform that provides large and enterprise service companies with functionality to support the full service lifecycle, from the initial customer call to the closing of work orders, customer invoicing and asset retirement and product replacement. We strongly encourage our customers to take advantage of microsofts long history of simple but powerful software solutions by opting for astea s alliance enterprise platform hosted on azure. Astea has adopted effective inorganic growth strategies to offer its customers innovative solutions and enhanced customer experience. Astea alliance marketing empowers companies to transform prospects into customers by creating multichannel marketing campaigns. Global mobile workforces are empowered with wireless access to the realtime information they need when and where they need it to eliminate. Overall, i would recommend this product to other businesses. Astea international is a global provider of endtoend service management software solutions that. The benefits of astea s alliance fsm platform on azure. Companies that install, repair, and maintain industrial equipment such as. Astea unveils the latest release of its industry leading. Restaurant technologies chooses asteas field service and. Astea mobile works with astea alliance, fieldcentrix and servicevision solutions, replacing paperintensive, manual field service processes with standardized, automated and streamlined operations. Feb 16, 2016 about astea internationalastea international is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service. Asteas alliance enterprise powered by software ags cumulocity iot platform offers service organizations a scalable platform that is easy to deploy and proven to simplify asset maintenance.
Alliance logistics is transportation and logistics software that assists users with multiple management processes including asset, remote warehouse, service vehicle, spares pool and parts exchange. Software by astea international inc make your organization errorfree and productivity by using, alliance field service management software, a good field service management software. They have been in existence since 1979, and that makes them experts in their industry. The benefits of asteas alliance fsm platform on azure. Fieldcentrix enterprise is a wireless service management solution that. Astea international and baxter planning partner to deliver a fully. Astea alliance is a field service management solution for businesses of all sizes. We provide full cycle software development services that might begin with a backofanapkin sketch and end with the release of a commercial product. About astea international astea international is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization. Astea and software ag partner provide turnkey service and iot. Astea alliance is a full featured field service software that covers almost every need you may have.
Astea international provides superior customer service management software solutions to a worldwide client base. Astea will be your partner through all phases of development. Astea solutions is a bulgarian company which offers full cycle software development that can begin with a backofanapkin idea and end with a released commercial product. Awardwinning mobile apps for field technicians, supervisors, vendors, partners and customers. Astea international is a global provider of endtoend service management software solutions that offer all the cornerstones of service. With so many years of experience, astea knows the importance of a positive customer service relationship. Astea international and software ag partner to provide. For instance, in april 2016, astea and cumulocity combined their capabilities to offer an advanced service management solution, thereby assisting enterprises in providing new business models, increasing revenues, enhancing customer satisfaction, and improving.
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